Privacy policy


Privacy Policy

Last updated: August 18, 2025

Beyond The Wall operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).


This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.


By accessing or using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.


Personal Information We Collect

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by law:

  • Contact details: name, billing/shipping address, phone number, email address.

  • Financial information: credit/debit card numbers, payment details, transaction history.

  • Account information: username, password, preferences, settings.

  • Transaction information: items viewed, cart/wishlist activity, purchases, returns, exchanges, cancellations.

  • Communications: any information you share with us, such as customer support inquiries.

  • Device information: browser, IP address, network connection, device identifiers.

  • Usage information: how you navigate and interact with the Services.


Sources of Personal Information

We may collect information:

  • Directly from you (e.g., when you create an account, place an order, or contact us).

  • Automatically through cookies and similar technologies when you interact with our website.

  • From service providers (e.g., payment processors, shipping providers).

  • From partners or third parties when necessary to provide the Services.


How We Use Your Information

We use personal information for purposes including:

  1. Providing and improving the Services – fulfilling orders, processing payments, shipping products, managing your account, and personalizing your shopping experience.

  2. Marketing and communications – sending promotional offers, updates, or showing relevant advertisements (you can opt-out at any time).

  3. Security and fraud prevention – authenticating accounts, protecting transactions, detecting or investigating fraudulent or unlawful activity.

  4. Customer support – responding to inquiries, resolving issues, maintaining our relationship with you.

  5. Legal compliance – meeting obligations under applicable laws, responding to lawful requests, enforcing terms or policies.


How We Share Your Information

We may disclose your personal information in the following situations:

  • With vendors and service providers who assist us (e.g., payment processing, fulfillment, customer support, analytics).

  • With business and marketing partners to deliver relevant promotions and advertisements.

  • When you direct or consent to us sharing information (e.g., social media integrations, shipping requests).

  • In connection with business transactions (e.g., mergers, acquisitions, restructuring).

  • To comply with legal obligations, enforce terms, or protect rights and safety.


Children’s Data

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you believe we have collected such information, please contact us to request its deletion.


Security & Retention

We implement reasonable safeguards to protect your personal information. However, no method of storage or transmission is 100% secure. We retain your information only as long as necessary to provide the Services, comply with laws, or resolve disputes.


Your Rights & Choices

Depending on where you live, you may have rights regarding your personal information, including:

  • Access / Know – request access to the data we hold about you.

  • Delete – request deletion of your personal information.

  • Correct – request correction of inaccurate information.

  • Portability – request a copy of your data in portable format.

  • Opt-out – request not to have your data used for targeted advertising or shared for marketing purposes.

  • Manage communication preferences – unsubscribe from promotional emails anytime (transactional messages will still be sent).


International Data Transfers

If you access our Services from outside the country where our servers are located, your information may be transferred, stored, and processed in a country that may not provide the same level of protection as your home jurisdiction.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.


Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:

📧 Email: Beyond The Wall